We guarantee that we are offering consumers the lowest prices for our products!
However, if you find a lower price online or in store before you buy we will match the price for that identical product. In such a scenario, that we put a product on special, you can present us with your original receipt within 30 days of the purchase date and we will match the price and refund you the difference between the two prices.
Here's how it works:
- The product must be identical to our product (matching size, design and colour)
- The item must be sold by a recognized Canadian retailer
- The product must be priced in Canadian dollars and the total price (inclusive of shipping and handling fees) must be lower then our listed price
- The product’s price cannot also be lowered due to an advertising error, misprint, or special sale price
- The product cannot be a refurbished product
To receive credit:
- Tell us which competitor is offering the lowest price
- Send us the competitor's price and our product SKU number
- Send us a copy of your receipt
If all of these conditions have been met, then your price has just been matched. If you have any other questions/concerns please email us at customerservice@maisonconcepts.com and we will get back to you asap.
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Let customers speak for us
I'm a very satisfied customer. The jars were well packed so that breakage was prevented. Thanks.
They look great perfect on the boat or lakeside
These trivets are stunning, the colours are brilliant! I will only use them for display, they will hang on the wall, year round! They are so beautiful, I can't just have them out at Christmas. 😁
I bought one of these mats a number of years ago at Costco and it is time to replace it -- not because it is worn, because it is still in perfect condition, except that the colors have faded and the background has darkened. To be honest, this mat was the inspiration for our kitchen renovation, which has taken years to come to fruition. Now that the kitchen is finished, it only seemed right to invest in a new version of the mat, if it could be found. Happily, I discovered I could still purchase these mats and was able to obtain a replacement. I love the colors, the design, the absence of "words," just a beautiful still life with a French feel. (I will add that within a few hours of ordering the mat, my credit card had several strange charges for either $0 or $1. My credit card company advised that I close out the account and sent me a new card. I do not know that there was an actual breach or if this may have had something to do with the fact that Maison Concepts is in Canada, so I cannot assert that it is unsafe to use their website, only that this occurred.)
Love this clock looks so amazing in my living room
Beautiful crackled glass Christmas/Winter vase. High quality, arrived in perfect condition.
Found these by accident, sure glad I did! They are gorgeous! Colors are vivid and bright, highly detailed. Will be giving a couple as gifts. A++++
I returned the pillows and requested another design that I sent a picture of. I have not heard anything or received any refund. I would be happy if you could look into this. Thank you.
Very satisfied with my purchase, fast delivery!
First time customer. Ordered a corner unit for my moms birthday. The top came damaged. I emailed customer service with pictures. They called me back the day after and sent a replacement part express the next day so that I'd have it in time for the Birthday. Then they called me to make sure the part arrived undamaged. Amazing customer service and prices.
Great for the laundry rom over the door
Good quality and value. Ordering was easy. Arrived quickly.
